Taxi drivers in Medellín have earned an impressive average rating of 4.96 out of 5 on Uber, making them the highest-rated in Colombia. Users praise their friendliness, speed, sense of security, and overall service quality. Uber’s Communications Manager for the Andean region, Camilo Segura, highlighted that over 4,600 Medellín drivers use the platform to supplement their income, enhancing their work amid challenges like rising gasoline prices.
Uber Taxi, in partnership with TaxExpress, boasts over 19,000 active drivers nationwide and offers nearly 40 safety features, including trip sharing with trusted contacts, an emergency call button, RideCheck technology for unexpected stops, and audio recording capabilities, which contribute to increased user trust and satisfaction.